Frequently asked questions
How Can I Make a Reservation?
You can easily make a reservation through our website, via email, over the phone, or via WhatsApp. Simply choose your preferred method and secure your dream villa in Kalkan effortlessly.
How Can I Access Villa Information?
All villa names and details, including amenities, location, and pricing, are available on our website. For additional questions or specific requests, feel free to contact us directly.
How Many People Can Stay in the Villa I Rented?
Each villa has a maximum capacity, which is listed on the villa’s details page. If you wish to increase the capacity after booking, please contact us for assistance.
How Do I Get the Key to My Villa?
Upon booking, we request your flight arrival and departure information to arrange a seamless check-in. A representative will either meet you at the villa or at a designated location to hand over the keys.
What is Included in the Price?
The rental price covers all fixtures, fittings, textiles, kitchen utensils, and pool-garden furniture as listed on our website and contract. There are no hidden charges.
Will There Be a Welcome Pack of Food/Beverages?
All our villas come with fully equipped kitchens. Unless specifically stated, a welcome pack is not included as standard. If you would like a welcome package upon arrival, we can arrange this for an additional cost.
Is the Internet Free?
Yes! We understand the importance of staying connected, so free Wi-Fi is available in all our properties.
Is There Hot Water in the Villa?
Yes, hot water is available in all our villas for your comfort.
How Do I Get to the Property?
When booking, please provide your arrival and departure details so we can arrange a representative to meet you and escort you to your villa.
Is Electricity and Water Usage Included in the Price?
Yes! Electricity and water are free of charge, within fair usage limits.
Is the Pool Clean?
Yes, our pools are professionally cleaned and treated before your arrival and maintained regularly during your stay.
Does the Villa Have a Heated Pool?
Unless specifically mentioned in the villa description, pool heating is not available.
What Time Can I Check-In to the Property?
Check-in is available after 16:00. This allows us to prepare and clean the villa for your arrival. Please inform us of your expected arrival time at least 24 hours in advance.
What Time is Check-Out?
Check-out is by 10:00 AM on your departure day. In some cases, a late check-out may be available upon request. Please inform us at least 24 hours in advance.
How Often is the Villa Cleaned?
Your villa is cleaned before your arrival, with fresh sheets and towels provided. A mid-stay cleaning service can be arranged for an extra fee.
Who Can I Contact for Assistance During My Stay?
We provide 24/7 support. You can reach us at our office or via phone for any issues, and we will ensure prompt resolution.
What If My Villa is Not as Advertised?
We are committed to providing accurate descriptions and images of all villas. Please review the rental contract before confirming your booking. If any discrepancies arise, contact us immediately.
How Can I Reach Kaş – Kalkan?
The nearest airport is Dalaman Airport (140 km from Kalkan), while Antalya Airport is 230 km away. We can arrange airport transfers or car rentals—please let us know at the time of booking for pricing and arrangements.
Nearby Regions & Distances:
- Dalaman Airport – 140 km
- Fethiye – 90 km
- Kaş – 30 km
For a smooth and enjoyable stay, feel free to contact us with any additional queries!
